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Ordering and Invoices FAQs
Shopping with ADI is easier than ever because we have several ways you can place
orders.
On the Digital Branch
To shop online, you need to sign in to your online account. Ordering online gives you easy access to all the brandsand products we carry, as well as helpful features like re-ordering past shipments and saving lists of products forfuture purchase.
Call our sales team
You can also call our sales team directly at 01 450 1366 if you’d prefer to speak to someone.
Email your sales representative
Your sales representative is happy to assist if you’d like to email us your order. If you’re not sure who your sales representative is, please visit your local branch.
Shop at your local branch
To speak face-to-face with our team members, we welcome you at one of our branch locations.
On the Digital Branch
To shop online, you need to sign in to your online account. Ordering online gives you easy access to all the brandsand products we carry, as well as helpful features like re-ordering past shipments and saving lists of products forfuture purchase.
Call our sales team
You can also call our sales team directly at 01 450 1366 if you’d prefer to speak to someone.
Email your sales representative
Your sales representative is happy to assist if you’d like to email us your order. If you’re not sure who your sales representative is, please visit your local branch.
Shop at your local branch
To speak face-to-face with our team members, we welcome you at one of our branch locations.
How can I see my order history?
You can see your order history online by logging into your ADI online account. Click on the account icon from the navigation bar and go to Orders. You can sort through your orders by:
You can see your order history online by logging into your ADI online account. Click on the account icon from the navigation bar and go to Orders. You can sort through your orders by:
- Type: order number, reference number or PO number,
- Status: closed, credited, returns or shipped or
- Date range.
How can I see my invoices?
Invoices for orders that are completed nightly for customers with a credit line. You will receive a copy of your invoice, but you can check this in my accounts order history details. If you pay at a local branch, you will be given a Counter Receipt at the branch. You can also see invoices online by logging in and going to order history from the account menu.
I think there’s an error on my invoice or statement.
Please call your local branch for assistance.
Invoices for orders that are completed nightly for customers with a credit line. You will receive a copy of your invoice, but you can check this in my accounts order history details. If you pay at a local branch, you will be given a Counter Receipt at the branch. You can also see invoices online by logging in and going to order history from the account menu.
I think there’s an error on my invoice or statement.
Please call your local branch for assistance.
What are my invoice payment options?
We ask that customers make an electronic direct bank payment or you may also make payments on your account at the branch.
We ask that customers make an electronic direct bank payment or you may also make payments on your account at the branch.